Become Resilient.

A crisis can emerge from anywhere. The world was caught unprepared for the COVID-19 global pandemic and businesses worldwide suffered as a result.

Take part in our Business Continuity Planning training program to learn the best practices to help your business to continue operating even when faced with unexpected conditions. Don’t be caught unprepared again!

This program is conducted exclusively online over a 2 day time period.

Business Continuity Planning Training

Module 1: why business continuity planning?

  • Risk assessment
  • Establish control
  • Business impact analysis
  • Plans for business continuity
  • Readiness procedure
  • Quality assurance techniques
  • Case study

Module 2: risk assessment

  • Loss of production
  • Loss of systems and data
  • Loss of a building
  • Loss of third party
  • Loss of people

Module 3: business impact analysis

  • Identifying process affected by particular events
  • Identifying the type of loss – financial, productivity and reputation
  • Qualifying the level of potential loss
  • Setting up a recovery point objective (RPO)
  • Setting up a recovery time objective (RTO)
  • BCP flow of events
  • Practical examples of business impact analysis

Module 4: managing priorities

  • Impact – likelihood matrix analysis
    • Low impact/low likelihood
    • Low impact/high likelihood
    • High impact/low likelihood
    • High impact/high likelihood
  • Case study


  • Geographic location
  • Nature of business
  • Legal or regulatory frameworks
  • Practical example of a model industry disaster recovery


  • Recovery point objectives (RPO)
  • Recovery time objective (RTO)
  • Case study


  • Create a crisis management team to enact executive decisions
  • Checklists
  • Develop public relations and internal communications strategy
  • Case study - infectious disease


  • Business process for recovery to minimise loss
  • Develop a plan
  • Continuous monitoring
  • Case study - Global pandemic


  • Leveraging cloud technologies
  • Effective remote collaboration
  • Customer service in a social distancing era
  • Starting your digital transformation

Fully Online

This program will be delivered via video conferencing to cater to our new normal of social distancing. Participants will be able to interact with the trainer and other participants through these online sessions.


RM2,500 per participant.

As part of our COVID-19 support measures, we are offering this course at a special pricing of RM900/participant for a limited number of participants. 

Reserve your special pricing now!

Experienced Trainer

Your training program will be led by trainers who have deep experience in managing and helping companies navigate difficult times. They have multinational experience and will be able to provide you with strong insights on how best you can prepare your business for future disruptions.

Frequently asked questions

Small businesses have much smaller margins to navigate safely through a crisis. A well-thought business continuity plan will ensure that you have the right plan at your disposal when the next crisis hits.

It will ensure that you focus your time on executing your plan instead of worrying about what to do.

Business continuity planning is essential for every business, regardless of your size.

Our first training sessions for this course will be on 12 & 13 June 2020 from 9am to 4:30pm. 

Video conferencing link will be sent to the registered email 24 hours before the scheduled start of the session.

All our online training sessions are recorded. You will be able to access the recorded sessions through ACME’s Learning Management System for a period of 90 days after the course is conducted.

  • Decision makers
  • Business owners
  • Mid to senior management
  • Entrepreneurs
  • Risk managers
  • Finance managers
  • Company directors

Absolutely! This cost for this online training session will be claimable from HRDF. We will furnish HRDF with the appropriate documentation for your claim submissions.

Payment should be made via online bank transfer to the following account:

Bank: Maybank

Account Name: ACME Integrated Services Sdn. Bhd.

Account Number: 5611 9006 1735

Please send a copy of your bank transfer confirmation to

Want to know more?

Get in touch with us registration and other information.